We currently accept debit cards and credit cards for membership purchases and renewals.

Once your payment has been processed successfully, a payment confirmation will be sent to your registered email address.

Yes. To request a membership cancellation, please contact us at gym@stridefitness.online.

Yes. If you'd like to switch between the Basic, Premium, or Platinum membership plans, you can do that from your member dashboard.

Yes. Payment confirmations are automatically sent to your registered email after a successful transaction.

Please contact gym@stridefitness.online, and our team will be happy to assist you.

Log in to your Member Dashboard, browse the available classes, and reserve your preferred session.

Yes. You can cancel your booking through your Member Dashboard before the class begins.

If a class has reached its maximum capacity, you'll have the option to join the waitlist. If a spot becomes available, you'll be able to book it.

Yes. You can book multiple classes provided they don't overlap and spaces are available.

We recommend bringing comfortable workout clothing, suitable training shoes, a water bottle, and a towel.

Class access depends on your selected membership plan. Details are available when choosing your membership.

Members have access to modern fitness equipment, functional training areas, group fitness spaces, changing rooms, showers, and other premium fitness amenities depending on their membership.

Monday – Friday: 6:00 AM – 10:00 PM

Saturday – Sunday: 8:00 AM – 9:00 PM

Yes. Lockers are available for members to safely store their belongings while working out.

Yes. Parking is available for members and visitors, subject to availability.

Yes. We strive to provide a welcoming and accessible environment for all members.

Members are expected to wear appropriate workout attire and closed-toe athletic footwear while using the facility.

Yes. Please wipe down all equipment after use to help maintain a clean and hygienic environment for everyone.

Food is not permitted in workout areas. Water and sports drinks are allowed.

Only registered members and authorised participants are permitted in workout areas unless otherwise approved by management.

Yes. However, please be considerate of other members and avoid lengthy phone calls in workout areas.

Failure to follow facility rules may result in warnings, suspension, or termination of your membership depending on the nature of the violation.

Our team is always available to assist you. For general enquiries, membership support, or assistance, email gym@stridefitness.online.

Stride Fitness offers three membership options to suit different fitness goals and lifestyles:

Basic – Access to essential gym facilities and equipment.

Premium – Includes everything in Basic, plus expanded access to classes and wellness services.

Platinum – Our most comprehensive membership, offering unlimited fitness, wellness, recovery, and premium member benefits.

Click the Join Now button on our website, create your account, choose your preferred membership plan, and complete your payment.

Yes. You can upgrade your membership from your user dashboard.

You can renew your membership through your Member Dashboard before it expires.

Once your membership expires, access to member-only services and facilities will be suspended until your membership is renewed.

For any membership enquiries, email us at gym@stridefitness.online.

Yes. Our experienced trainers provide personalised training sessions to help you achieve your fitness goals.

Yes. Depending on your membership and training programme, your trainer can create a personalised workout plan tailored to your goals.

Yes. Personalised nutrition guidance may be provided as part of your fitness programme, depending on your membership and trainer.

Yes. If you'd like to work with another trainer, please contact gym@stridefitness.online.

Personal training sessions can be arranged through your Member Dashboard or by contacting our team.